{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/afee051a389f4fba8ffa5a509c010836\" frameborder=\"0\" width=\"1884\" height=\"1413\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1413,"width":1884,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1413,"thumbnail_width":1884,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/afee051a389f4fba8ffa5a509c010836-657b8ed32067c006.jpg","duration":305.174,"title":"How to Set Up Phone Number Routing and Call Forwarding","description":"This Loom explains how to set up phone number routing so inbound calls notify and ring on your app or computer. It walks through going to Settings, then Phone Service System, selecting a phone number, and editing configuration to assign a team member so calls to that number ring to them. It also covers call forwarding options to ring multiple numbers at once, plus voice AI as an optional backup, and setting a timeout before forwarding to voicemail or voice AI. Additional advanced settings include Call Connect, which requires a button press, and whisper messages that display where the caller is calling from before you pick up."}