{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b0c31ba1bab5464ca1c01a32c25e4b5c\" frameborder=\"0\" width=\"3840\" height=\"2880\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2880,"width":3840,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2880,"thumbnail_width":3840,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b0c31ba1bab5464ca1c01a32c25e4b5c-79253a4a0666efcb.gif","duration":84.875,"title":"Ben Matthews","description":"This Loom focuses on how Glade improves document collection and management for filing cases. Previously, the team collected about three months of paystubs and three months of bank statements and filed cases, but within three or four months they moved to collecting six months of each more efficiently and faster. It also reduced back-and-forth questions because the AI agent intercepts document-related queries, such as clarifying that a W2 is not a tax return. As a result, the office doubled case filings without adding document collection staff, and although an additional paralegal was added for the extra workload, the information quality led to more accurate petitions and better outcomes for clients and the court."}