{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b0f9daf38ac54fe08a7610304a675fb7\" frameborder=\"0\" width=\"1152\" height=\"864\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":864,"width":1152,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":864,"thumbnail_width":1152,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b0f9daf38ac54fe08a7610304a675fb7-00001.gif","duration":135.86,"title":"2.3. Customer  Service and Purchase History 📈"}