{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b0fa4be9f377429b9926b0a76cb9a238\" frameborder=\"0\" width=\"1440\" height=\"1080\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1080,"width":1440,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1080,"thumbnail_width":1440,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b0fa4be9f377429b9926b0a76cb9a238-18d574e7a0e754e9.gif","duration":105.418,"title":"Meet Rosie, Your Rose Hill Concierge","description":"This Loom demonstrates how Rosie, the AI concierge at the Rose Hill, helps a guest personalize and plan a stay through a live chat link. The speaker booked a room, received a link to chat, and can describe an occasion like an anniversary, even with misspellings. It also highlights clickable buttons for dining and resort experiences, and shows that requests such as “see the experiences” prompt the assistant to provide room and weekend options like relaxed, wine, and food. The content is populated using information scrubbed from the hotel website, and the experience links are live and take users to the hotel booking pages."}