{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b1469338e5204b4abe4fd51615496ef9\" frameborder=\"0\" width=\"1695\" height=\"1271\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1271,"width":1695,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1271,"thumbnail_width":1695,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b1469338e5204b4abe4fd51615496ef9-39779a9caf4f5528.gif","duration":198.752,"title":"Manager Notifications Feature In Shilo! 🚀","description":"In this video, I'm thrilled to introduce a new feature in Shiloh designed specifically for owner and admin accounts. This feature will automatically notify you about important updates regarding your agents, such as call ratings and performance metrics. I walk you through how to set up these notifications for individual agents and even apply them in bulk for your team. Please take a moment to implement this feature, as I believe it will significantly enhance your management experience!"}