{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b1c902ff61664f0588d5f3ff65671252\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b1c902ff61664f0588d5f3ff65671252-e00ef5f5e372cd5b.gif","duration":248.085,"title":"RemitPath UX Audit, Top Fixes Priority","description":"This Loom diagnoses key UX issues in RemitPath, prioritizing what to fix first across the sign-up and wallet dashboard flows. The biggest problem is the account creation step where, after submission, the interface stays completely silent for up to 4 seconds with no loading or confirmation, causing users to wonder if their submission worked. The fix is to add immediate loading feedback, a clear success state within 2 seconds, and a specific error message on failure. It then recommends restructuring the wallet dashboard to establish a single primary action, and labeling every balance figure with its currency explicitly."}