{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b2cfff22b9f743fd8c6f4e0c9554edc2\" frameborder=\"0\" width=\"1796\" height=\"1347\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1347,"width":1796,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1347,"thumbnail_width":1796,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b2cfff22b9f743fd8c6f4e0c9554edc2-0b1e8d52ce1d31ab.gif","duration":96.097,"title":"How to Cancel or Delete Payments in Remitian 💳","description":"In this video, I walk you through the process of canceling or deleting a payment in Remitian, both from the firm side and the client side. For the firm, you need to select the client, find the payment in the list, and confirm the deletion. On the client side, they must log into the tax portal, view their payments, and follow similar steps to delete the payment. Once the client completes their action, refreshing the page on the firm side will show that the payment has been removed. Please ensure to follow these steps carefully if you need to manage any payments."}