{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b307badeec9f4041b61417ad8ea35a9c\" frameborder=\"0\" width=\"982\" height=\"736\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":736,"width":982,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":736,"thumbnail_width":982,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b307badeec9f4041b61417ad8ea35a9c-b40152cbd07a9b44.gif","duration":233.446,"title":"Enhancing Customer Support with AI 🚀","description":"In this video, I’m excited to share how we’re utilizing a sentiment analysis dashboard integrated with Voice Flow to streamline our customer support process. The system analyzes incoming calls and automates ticket creation, ensuring that issues are triaged effectively. We’ve seen that this AI can resolve about half of the tickets, allowing our support team to focus on more complex tasks. If you’re interested in implementing a similar system, feel free to reach out to me or Kim Liu at Voice Flow. I appreciate your time in watching this!"}