{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b30bca72ad324bcd9ef7597de913f30b\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b30bca72ad324bcd9ef7597de913f30b-8841e42b22534468.gif","duration":37.974,"title":"How to Retract a Pledge or Donation","description":"In this video, I walk you through the steps to retract a pledge or donation on our activity page. First, you'll need to click on the filter icon and select \"pledges and donations\" in the activity type. Then, search for the donor's name, click on the three dots next to the activity, and select \"void.\" Make sure to add your reference in the reference column while keeping the void type as is. Please follow these instructions carefully if you need to retract any pledges or donations."}