{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b3243311168c4a0dac34f0904fc19a06\" frameborder=\"0\" width=\"3840\" height=\"2880\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":2880,"width":3840,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":2880,"thumbnail_width":3840,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b3243311168c4a0dac34f0904fc19a06-dbb265e65e63bcc5.gif","duration":49.7,"title":"How to Remove a Pet","description":"In this video, I walk you through the process of removing a pet from a pet owner’s profile using our pet owner record search tool. First, navigate to the specific pet owner profile and select the pet to be removed. Change the pet's status from active to removed, choose an appropriate removal reason from the drop-down menu, and save the details. A confirmation pop-up will appear to verify the action, ensuring the pet is no longer visible on the owner’s account. If you have any questions or need further assistance, please reach out to the DocuPets Administrator for support."}