{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b3480f3967ec407d8c6c967ade01c43e\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b3480f3967ec407d8c6c967ade01c43e-00001.gif","duration":245,"title":"What are Workflows and how to set these up?","description":"In this video, I, Katrina from Chattermill, will guide you through the functionality of Chattermill's workflows. We will explore how to get notified about search issues in your customer feedback and how to take a proactive approach to address any red flags. I will demonstrate how workflows connect with various communication channels, such as email, Slack, Zendesk, and Giro platforms. Additionally, I will show you how to create workflows, set triggers based on conditions, and schedule reports or dashboards for your colleagues or board members. Join me to learn how to optimize your customer feedback analysis and response process."}