{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b49921b6b74b4e6699081154039dff43\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b49921b6b74b4e6699081154039dff43-1d2bd0d0f41fd023.gif","duration":304.347,"title":"Addressing Conversation Node Issues in API Calls","description":"In this video, I wanted to highlight some frustrating issues with the conversation nodes and conditions that are causing users to repeat themselves multiple times. For instance, I had to confirm my purchase details repeatedly, which is quite annoying. Additionally, I noticed that the system skipped over important questions, like my email and reading preferences, which disrupted the flow of our conversation. I would appreciate it if the team could look into these problems to improve user experience. Thank you for your attention to this matter!"}