{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b499950c633a4a658094f680f58877e1\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b499950c633a4a658094f680f58877e1-00001.gif","duration":191.102,"title":"How to Use the Softpoint Customer Portal","description":"In this video, I will guide you through using the Softpoint customer portal to view your support tickets. I will show you how to sign in, submit a support ticket, attach documents or pictures, and track the status of your tickets. This video is essential for anyone who needs assistance with Softpoint's products or services."}