{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b4a6b1e280c341a888e915312f649711\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b4a6b1e280c341a888e915312f649711-b23815a155373522.gif","duration":131.633333,"title":"Understanding Buyers Portal","description":"In this video, I walk you through how to access the buyer portal directly from the operator, which is crucial for enhancing our support and ensuring a smooth home buying experience. By clicking the 'view buyer portal' link, you can see exactly what our buyers see, including an interactive media gallery, a messaging feature, and a construction milestones timeline. This portal not only keeps buyers informed but also helps us manage our workload with action items and document access. I encourage you to utilize this feature to confirm that all updates and documents are visible to our buyers. After viewing, please remember to close the tab to return to your operator environment."}