{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b4f34e7345ef4b099f287139c436a686\" frameborder=\"0\" width=\"2557\" height=\"1918\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1918,"width":2557,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1918,"thumbnail_width":2557,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b4f34e7345ef4b099f287139c436a686-8614719a90fa3554.gif","duration":42.507,"title":"What to Do When You Can’t Answer a Call","description":"This Loom explains what to do when you receive a call but cannot answer it. It advises not to press the decline button, because your phone carrier may route the call to your personal voicemail and prevent the automatic missed call textback from activating. Instead, the recommendation is to let your phone ring. The key point is to avoid declining so the missed call textback will still occur."}