{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b52b92ee63c64cfbad308bafdde21762\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b52b92ee63c64cfbad308bafdde21762-b182f4ec100c90df.gif","duration":81.203,"title":"Viber Channel","description":"In this video, I walk you through the steps to connect your Viber channel to your agent. You'll need to create a Viber bot and paste the access token into the appropriate field. I also explain how to configure your bot's logo and set the reply delay. Please make sure to follow these instructions carefully to ensure everything is set up correctly."}