{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b55045352c9144da985b4965b37321a6\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b55045352c9144da985b4965b37321a6-00001.gif","duration":67.672,"title":"Griffin - Issue with File Download on Client's Site","description":"Hey, I wanted to share an issue we're facing on a client's site. We recently created a new download and uploaded the file. However, when we try to change the icon and update it, the file gets completely removed. This is causing problems for our clients who are trying to download it. Please watch the video for more details."}