{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b58ebfd9b31044b194100dfb32ebf849\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b58ebfd9b31044b194100dfb32ebf849-c259a86ce6dd7a5a.gif","duration":156.011,"title":"Outbound AI Voice Agent for SME Engagement","description":"This Loom demonstrates an outbound voice AI agent built using BAPI to engage Singapore SMEs for AI adoption. The agent introduces ABC Consulting, asks qualification questions, addresses objections, and attempts to schedule a follow-up meeting. In the example call, it confirms the prospect is the CEO of Madame Lim Bakery, learns there are 20 staff, and asks about the industry and main AI need, which is customer service. When the prospect is busy and requests more information, the agent proposes a 15-minute face-to-face meeting at the office, with WhatsApp as the preferred channel and tomorrow as the time window."}