{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b656a259a6444bdd9168f5dcdf386b50\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b656a259a6444bdd9168f5dcdf386b50-c08a2a6991373388.gif","duration":92.108,"title":"Sending Confirmation Emails and Texts","description":"In this video, I walk you through the process of sending confirmation emails and texts when booking a viewing. I explain how to confirm the viewing with the buyer, seller, and agent before the confirmation messages are sent out. It's important to note that reminder texts are sent one hour before the appointment. Please make sure to follow these steps to ensure everything is confirmed properly."}