{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b68b504f3f594c379a9c823f2f7f2198\" frameborder=\"0\" width=\"1672\" height=\"1254\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1254,"width":1672,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1254,"thumbnail_width":1672,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b68b504f3f594c379a9c823f2f7f2198-158cc2833a99fadf.gif","duration":799.9146,"title":"How to Check and Manage Yotpo Reviews","description":"This training video outlines the exact daily process for managing Yotpo reviews to protect the brand, resolve customer issues, and surface high-quality user-generated content. It covers logging in, answering customer questions, handling flagged reviews before they auto-publish, and checking all incoming reviews manually—including approving photo submissions and converting strong product reviews into website-wide testimonials. Following this system ensures all reviews are moderated correctly and brand trust is maintained."}