{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b6d8bea43048492782b1ad860fdfb43c\" frameborder=\"0\" width=\"960\" height=\"720\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":720,"width":960,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":720,"thumbnail_width":960,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b6d8bea43048492782b1ad860fdfb43c-00001.gif","duration":186.9,"title":"POS - How to do Refunds","description":"In this video, I will show you how to do refunds through the SoftPoint solution. I will cover two methods: refunding on the ticket itself and refunding through the sidebar. I will demonstrate how to issue full and partial refunds, as well as how to access and view transaction details. No action is requested from the viewers."}