{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b77419648b2147d9a3a18580ad975ceb\" frameborder=\"0\" width=\"1354\" height=\"1016\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1016,"width":1354,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1016,"thumbnail_width":1354,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b77419648b2147d9a3a18580ad975ceb-2f13766be57ce16f.gif","duration":41.809,"title":"How to Issue a Refund Using the Lead Connector App","description":"In this video, I walk you through the process of issuing a refund to a customer using the League Connector app. I demonstrate how to navigate to the customer's contact, locate the transaction in the Transactions tab, and select the appropriate refund amount, which defaults to the full amount. For this example, I'm issuing a $100 refund for a security deposit. Please make sure to double-check the refund amount before finalizing the transaction. If you have any questions or need assistance, feel free to reach out."}