{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b81d5e72bb014b1fa1a31a35deb2a6bb\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b81d5e72bb014b1fa1a31a35deb2a6bb-3cc81b6e3c069e2e.gif","duration":248.416,"title":"Accessing Our Patient Portal Made Easy! 📲","description":"Hi there! In this video, I walk you through how to access our patient portal, whether you're using a computer or a phone. I explain the login process, how to enroll if you don't have an account, and the benefits of using the portal for messaging, refills, and appointments. I also highlight a change regarding refill requests, emphasizing the need to use the portal or contact your pharmacy instead of leaving voicemails. Please make sure to follow these new instructions for a smoother experience!"}