{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b8b8f0035bdd4fbebb57f433d976d71f\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b8b8f0035bdd4fbebb57f433d976d71f-1691780777075.gif","duration":106.5333333333333,"title":"How to Pull and Locate Device Logs using the ManageXR Device Setup Tool","description":"In this video, I will guide you through the process of pulling and locating device setup tool logs. We will start by clicking on the kebab menu and selecting \"Manage XR logs\". I will show you the specific location where these logs are stored, which can be tricky to find on Mac devices. We will copy the necessary information and navigate to the log folder using Finder. Finally, I will explain how to grab the text file and send it to Manage XR. If you encounter any issues, feel free to use the chat for assistance."}