{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b8e45d8e50e64e4f9a1fb63e96efd7df\" frameborder=\"0\" width=\"1664\" height=\"1248\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1248,"width":1664,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1248,"thumbnail_width":1664,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b8e45d8e50e64e4f9a1fb63e96efd7df-00001.gif","duration":107.39935061499996,"title":"Puzzel Widget Announcement","description":"Hi, I'm super excited to announce that we have just created a puzzle widget. With this new feature, you can now access AI summaries of calls within the Puzzel platform. These summaries include the primary route course, different agent actions, and a summary of the call. By having access to these summaries, you can be better prepared for incoming calls, knowing the caller's history and the topics discussed."}