{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b9144878a1504de9aad2422ac4fecbf9\" frameborder=\"0\" width=\"1466\" height=\"1099\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1099,"width":1466,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1099,"thumbnail_width":1466,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b9144878a1504de9aad2422ac4fecbf9-d6bc00f443dace70.gif","duration":82.312,"title":"Managing RFI Ball &amp; Court Effectively 🎾","description":"In this video, I explain the Ball & Court feature from the perspective of an RFI manager. This tool helps track whose turn it is to take action on an RFI. When an RFI is sent, the Ball & Court typically lands on the assignee, and once they respond, it shifts back to me for review. I also have the ability to manually change it to someone else if needed. Please remember to utilize this feature to keep the RFI process moving smoothly."}