{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/b9a87bf29586465689ca87c776dd286f\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/b9a87bf29586465689ca87c776dd286f-7ca62c2794fc2841.gif","duration":73.152,"title":"Slack Ticket Intake with automatically tracked messages and the Ticket Intake Form","description":"This Loom demonstrates how to use a ticket intake form in a Slack thread by selecting the form intake option instead of automatically creating a ticket. It shows that the ticket type is already identified and that the priority, title, and description fields are customizable. The creator then fills out the form with an example ticket titled “Sipping my ticket.”"}