{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ba0559cbf6874703b94d66f53aa372bf\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ba0559cbf6874703b94d66f53aa372bf-8a19b805ddfc2b8a.gif","duration":190.174,"title":"Cancellations","description":"In this video, I demonstrate how to process cancellations for clients in our system. I guide you through changing a client's membership status from active to canceled, emphasizing the importance of selecting the right cancellation date. I show you how to update the status, confirm the cancellation, and view the impact on future invoices. Action requested: Practice processing cancellations with attention to detail."}