{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/ba2684c3e5ec4e7ca15364fa76b07ec4\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/ba2684c3e5ec4e7ca15364fa76b07ec4-0c17e218bcf26706.gif","duration":396.523,"title":"Crosstab_Final","description":"In this video, I walk you through how to use the Crosstab feature for deeper analysis of our survey data, specifically focusing on the MOG's NPS performance across different segments. I demonstrate how to create a new crosstab, select surveys, and break down the data by various properties, such as branches and weekly trends. I also highlight the different visualization options available, like line charts, which can help present insights more effectively to stakeholders. I encourage you to explore these features to gain valuable insights from our survey responses. Let's leverage Crosstab to enhance our understanding of customer feedback!"}