{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/baa50c26566743f78618ffcbbf0bf355\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/baa50c26566743f78618ffcbbf0bf355-1690301269573.gif","duration":111.13,"title":"Link Unlinked Accounts","description":"In this video, I will explain how to handle unlinked accounts in SecureFrame. Sometimes, accounts pulled in from an integration cannot be linked to existing users, and these accounts are categorized under the Unlinked Accounts tab on the personnel page. I will show you how to review these accounts and link them appropriately. If the unlinked account is a service account, I will guide you on how to classify it as a non-employee account by providing a fictitious name and email address. Finally, I will demonstrate how to link all other service accounts to existing users by searching for the fictitious name."}