{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/baace5c7a6af47489454c2a4e939e754\" frameborder=\"0\" width=\"1600\" height=\"1200\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1200,"width":1600,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1200,"thumbnail_width":1600,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/baace5c7a6af47489454c2a4e939e754-134172304632a5b7.gif","duration":469.846,"title":"Guiding Residents in Making MoneyGram Payments 💰","description":"In this training, I guide you through the process of helping a resident make a MoneyGram payment from their Prisoner Resident Portal. This option is ideal for residents who prefer to pay in cash or with a debit card at a MoneyGram location. I outline three simple steps: finding a nearby MoneyGram location, providing the company name and receive code (1-9136) to the agent, and giving their unique biller account number displayed on the Prisma screen. I emphasize the importance of keeping the receipt for tracking purposes and note that the payment will typically process within two to three banking days. Please ensure residents have all necessary information before heading to the store."}