{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/baf0ca265fd3401cb9e3df293dc2f6dd\" frameborder=\"0\" width=\"1670\" height=\"1252\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1252,"width":1670,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1252,"thumbnail_width":1670,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/baf0ca265fd3401cb9e3df293dc2f6dd-2037aa3de0080853.gif","duration":150.245,"title":"Instagram Channel","description":"In this video, I walk you through the process of connecting Instagram to our agent system. I explain how to navigate to the Instagram tab and the necessary steps to link your business and Instagram account. I also cover two important configurations: ignoring reactions and setting up private replies for comments. Please make sure to follow these steps to ensure smooth communication on Instagram."}