{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bb0be44ee8ec486dbeb15f4f33de6904\" frameborder=\"0\" width=\"1662\" height=\"1246\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1246,"width":1662,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1246,"thumbnail_width":1662,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bb0be44ee8ec486dbeb15f4f33de6904-67fe8d769ba76ab7.gif","duration":140.27,"title":"New Feature: Call Exclusion and Reprocessing Made Easy! 📞","description":"Hey everyone, in this video, I’m excited to share a new feature that many of you have been requesting. We’ve added a section on the calls page where you can view excluded calls, specifically those filtered out by Shiloh due to settings like maximum call duration. For instance, if a call exceeds 30 minutes, it gets omitted, but now you can analyze these calls and make exceptions as needed. I encourage you to check this out and utilize the filtering options to gain better visibility into your call data. Let me know if you have any questions or feedback!"}