{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bb248e1cde6442329ef4d47dc1a6f59f\" frameborder=\"0\" width=\"1612\" height=\"1209\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1209,"width":1612,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1209,"thumbnail_width":1612,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bb248e1cde6442329ef4d47dc1a6f59f-00001.gif","duration":232,"title":"How to Cancel Bookings for Group Events (Classes or Events) in Book That in","description":"In this video, I will guide you through the process of canceling a customer's booking for a group event. I will show you how to access the group overview, locate the specific event or class, and cancel the booking. I will also provide a word of caution regarding canceling the entire booking instead of just one date. If you have any questions, feel free to reach out to support at bookthatin.com."}