{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bb4d1891284d452fb1acec1875d78683\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bb4d1891284d452fb1acec1875d78683-13e191ee1f313ed3.gif","duration":248.566667,"title":"Review Guest Balances - Add Financial Adjustments","description":"In this video, I walk you through the process of making financial adjustments to our reservations to ensure guest balances are reconciled by month-end. We focus on identifying reservations with zero open balances and addressing those with non-zero balances, particularly for departed guests. I demonstrate how to record adjustments for overpayments and cancellation fees, ensuring that all amounts are accurately reflected in the Guest Balances report. Please review the financial adjustments for both booked and canceled reservations to achieve a zero balance in the departed section. It's crucial that we also check the in-house and advanced deposit sections to maintain accurate records."}