{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bbd340470dc94248925fc70932b1d94d\" frameborder=\"0\" width=\"1662\" height=\"1246\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1246,"width":1662,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1246,"thumbnail_width":1662,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bbd340470dc94248925fc70932b1d94d-582d271b4d2d251d.gif","duration":453.59,"title":"Create, Distribute &amp; Remove Appreciation Coupons","description":"In this video, I walk you through the process of adding an appreciation coupon for our customers using the admin portal. I demonstrate how to set the coupon value, write a concise message, and select an expiration date to ensure it works properly. After updating the coupon, I explain how to send it to all loyalty members and remove any existing coupons when needed. I also highlight how to verify the status of coupons in the opportunities tab. Please make sure to follow these steps carefully to enhance our customer appreciation efforts."}