{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bc09a6f8b17c4c99ad47679fd16d95a5\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bc09a6f8b17c4c99ad47679fd16d95a5-4afcdc050dcd5b01.gif","duration":85.866667,"title":"03) Placing a Phone Call Using Connect UC","description":"This Loom shows multiple ways to place a phone call in the ConnectUC softphone. You can start a new call by clicking New at the top left, the orange New Call button, or the New Call option at the bottom, which all open the same screen. It also explains calling back from your call history by clicking the phone icon next to a call. Finally, it covers calling from contacts by hovering to reveal the phone handset icon and clicking it."}