{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bc0c149fe4494db7b6935372b4d3e774\" frameborder=\"0\" width=\"1728\" height=\"1296\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1296,"width":1728,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1296,"thumbnail_width":1728,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bc0c149fe4494db7b6935372b4d3e774-3abc0b614aef63c4.gif","duration":163.286,"title":"ReturnFair, Solid Principles, and Testing","description":"This Loom discusses a return refund product concept called ReturnSense or ReturnFair and emphasizes reducing human agent time through system-oriented handling of complaints. The speaker explains how a complaint can be captured, such as stating a sofa is not satisfactory, to streamline the workflow. They then shift into a brief stand-up style refresher on SOLID principles, including Single Responsibility, Open/Closed, and Interface Substitution Principle, and end with Dependency Inversion. The speaker also notes a modern software engineering discussion about using AI to write more than 50 percent of code and asks about test writing."}