{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bc3251ad08ea4567971a54d6a0ea187c\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bc3251ad08ea4567971a54d6a0ea187c-463a60e8908ba58d.gif","duration":597.086,"title":"Ensuring HIPAA Compliance in Managed AI Reviews for Healthcare","description":"In this video, I walk you through how to use managed AI reviews safely in healthcare while remaining HIPAA compliant. I cover essential do's and don'ts for responding to patient reviews, emphasizing the importance of avoiding any disclosure of PHI and not confirming patient status. I also explain how to manage AI review settings within our platform, including options for automatic and suggestive replies. Please make sure to audit your replies for compliance and reach out for support if you need help with any adjustments. Remember, you do not need written authorization to respond to public reviews as long as you follow the outlined guidelines."}