{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bd4709e012734bb5857edc7733b069d6\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bd4709e012734bb5857edc7733b069d6-998fffeb8d07c7e9.gif","duration":90.792,"title":"Is it possible to create a call flow that will let incoming calls go to acquisitions agent and if no answer it gets routed to answering service?"}