{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bd9bc8c0ddf04728bf5fb892da4f0a15\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bd9bc8c0ddf04728bf5fb892da4f0a15-1694062007219.gif","duration":216.60100000000003,"title":"Using the Knowledge Base and Finding Advice Sheets","description":"In this video, I will show you how to access the Tower Systems Knowledge Base, which is a valuable resource for using the retailer software. I will demonstrate two ways to access articles: through the Search Knowledge Base button or by navigating to the Knowledge Base and Support Portal. Additionally, I will introduce a new feature where you can press F1 on your keyboard to access advice sheets specific to the area of the software you are in. This video will help you quickly find the information you need to navigate the software effectively."}