{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bde06178d3dc429393d1d325c8651332\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bde06178d3dc429393d1d325c8651332-ee045879e89d0186.gif","duration":358.357,"title":"Set Automation for New Agent Added","description":"This Loom explains how to set up an automation that triggers when a new agent contact is added under the agents pipeline. The author shows going to Automations then Agents, selecting New Agent Content, choosing Contact, and creating the automation with a condition that only triggers when the agent is tied to a specific selected community or campaign. They emphasize that for agents created via caller SMS, required steps 1 and 2 are executed, but for manually created agents the system skips steps 1 and 2 and runs steps 3 and following. The Loom also notes adding the A2P 10 DLC company name is required only for the first outgoing text, and confirms testing by manually adding an agent assigned to the correct campaign and checking the activation status."}