{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bec2945e330d4bb9b077e266a31cd413\" frameborder=\"0\" width=\"1280\" height=\"960\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":960,"width":1280,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":960,"thumbnail_width":1280,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bec2945e330d4bb9b077e266a31cd413-9c0dd00cfc29355f.gif","duration":92.89,"title":"Getting Help with Ninja Notes: A Guide to the Knowledge Base","description":"In this video, I guide you on how to access help using Ninja Notes by directing you to our Knowledge Base located in the lower left-hand corner of our webpage. You'll find high-level topics categorized into general and account-specific sections, and I encourage you to click 'See More' to explore the available topics. For instance, if you're interested in changing your subscription tier, I provide a step-by-step guide along with video timestamps that link to detailed Loom videos. I recommend checking these resources for a comprehensive understanding of the features available to you. Please take a moment to familiarize yourself with these tools to enhance your experience with Ninja Notes."}