{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/bf0bd9011fcf43e5986eafd99bf61229\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/bf0bd9011fcf43e5986eafd99bf61229-00001.gif","duration":120.808,"title":"New Feature: Billing Verified","description":"In this video, I discuss the upcoming changes to the coordinator application. One of the key changes is the ability for RTCs to see if their agents have billing verified within their profile. I explain how this feature will be displayed as a simple green \"yes\" or red \"no\" in a new column called \"billing verified.\" This video provides important information for RTCs and highlights the importance of having a payment method on file for proper charging. No action is requested from the viewers."}