{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c035547e1de9461c9b06f6a1eb912226\" frameborder=\"0\" width=\"2560\" height=\"1920\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1920,"width":2560,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1920,"thumbnail_width":2560,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c035547e1de9461c9b06f6a1eb912226-c2172d3442912b06.gif","duration":5091.32,"title":"Introducing Prisma: Your New Resident Portal for Enhanced Property Management! 🚀","description":"In this training session, I introduced Prisma, our new resident portal designed to streamline property management and enhance resident satisfaction. We discussed the key features of Prisma, including digital banking, flexible payment options, and seamless integration with AIM. I emphasized the importance of resident registration, which will begin tomorrow, September 18th, and encouraged everyone to assist residents in transitioning to the new platform. Additionally, I highlighted the $10 resident portal fee for new move-ins starting October 1st and the need to cancel old AutoPay setups. Please ensure you familiarize yourself with the new processes and reach out if you have any questions or need support."}