{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c0a71ff5698d43f1b5903ad5b08a1a9a\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c0a71ff5698d43f1b5903ad5b08a1a9a-ea6793021e985692.gif","duration":292.125,"title":"ShopView Document Refresh Guide","description":"This Loom introduces a revamped set of customer-facing documents, starting with Estimates, and highlights the new design and key field behavior changes. The update adds selectable Authorizer and a separate Approval Code field, instead of the old blank or alphanumeric pattern used when integrated with interstate billing services. It also removes unfilled fields such as Customer PO, Authorizer, Approval Code, Unit Number, Plate, Mileage, Engine, Hours, and Remit 2, so empty headers no longer display. The Authorizer dropdown is populated from customer contacts with the Approves Work box selected, showing phone numbers only for those with a filled phone field, and Authorizer can only be changed before the work order is invoiced."}