{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c0e4564742e34ef7a8a1af5ab296a4a2\" frameborder=\"0\" width=\"2526\" height=\"1894\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1894,"width":2526,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1894,"thumbnail_width":2526,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c0e4564742e34ef7a8a1af5ab296a4a2-ad94e6feb0de53ec.gif","duration":290.099,"title":"Enhancing Patient Recall Management: New Features and Settings Overview","description":"In this video, I cover our new recall enhancements, including how to set recall defaults per exam template and manage patient recall texts more effectively. I've introduced a feature that prevents recall messages from being sent to patients who already have appointments, which should help reduce manual entry. Additionally, I explain how to configure the new option for sending additional recall texts to patients who haven't booked their follow-up appointments. I encourage you to explore these settings in the exam templates and organization settings to streamline your communication process. Please take action to adjust these settings as needed for your practice."}