{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c1122a9b5a204412bad45c7374422868\" frameborder=\"0\" width=\"1920\" height=\"1440\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1440,"width":1920,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1440,"thumbnail_width":1920,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c1122a9b5a204412bad45c7374422868-1717002609046.gif","duration":183.311,"title":"How to Correct Payment Errors","description":"In this video, I will show you how to correct payment errors when they are put in the wrong area. I will demonstrate the process for both credit cards and cash payments, as well as for checks. By creating a negative for the dollar amount and processing the payment, you can easily move it to the correct area. If you encounter any issues, our knowledge base has articles related to this topic, or you can reach out to our customer support team. Please watch the video for a step-by-step guide."}