{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c11a36ac9af34f63a98f2aa6dbfbf132\" frameborder=\"0\" width=\"1672\" height=\"1254\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1254,"width":1672,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1254,"thumbnail_width":1672,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c11a36ac9af34f63a98f2aa6dbfbf132-2181b2833e518a1c.gif","duration":132.224,"title":"The Gatekeeper Bench and Its Purposes","description":"In this video, I explain the concept of bench users in the Gatekeeper system. Bench users can assist customers when salespeople are busy, ensuring smooth customer service. I demonstrate how to add and remove bench users from the lineup, providing a practical guide for managing the bench effectively."}