{"type":"video","version":"1.0","html":"<iframe src=\"https://www.loom.com/embed/c23a636b6c694b1b858647ddca61f5cb\" frameborder=\"0\" width=\"1662\" height=\"1246\" webkitallowfullscreen mozallowfullscreen allowfullscreen></iframe>","height":1246,"width":1662,"provider_name":"Loom","provider_url":"https://www.loom.com","thumbnail_height":1246,"thumbnail_width":1662,"thumbnail_url":"https://cdn.loom.com/sessions/thumbnails/c23a636b6c694b1b858647ddca61f5cb-d8854fd25ee7d945.gif","duration":310.286,"title":"Scheduling page explained","description":"In this video, I walk you through the scheduling page where you can allocate visits to our carers, who are organized by teams and availability. I explain how to view a carer's schedule, add specific visits or events, and manage absences. It's crucial to input preferred carers and their genders in the client's profile to utilize our automated tools effectively. I also demonstrate how to copy past visit allocations based on high match percentages. Please ensure that all necessary information is updated in the system to streamline our scheduling process."}